Privacy Policy

Last updated: February 2026

1. Introduction

Omniteam.ai ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (omniteam.ai) and use our platform (app.omniteam.ai). Omniteam.ai is operated from Amsterdam, the Netherlands.

2. Information We Collect

We collect information you provide directly: account details (name, work email, company name, company size), candidate data uploaded to the platform, interview recordings and transcriptions, and usage data. When you submit our contact form, we collect your name, work email, company name, company size, and message content.

3. How We Use Your Information

We use collected data to provide and maintain our service, generate AI-powered insights and recommendations, respond to your inquiries via our contact form, improve our platform, communicate with you about your account, and ensure security and prevent fraud.

4. Cookies and Tracking Technologies

We use cookies and similar technologies only with your explicit consent. When you accept cookies via our consent banner, we load: (a) Google Analytics 4 (GA4) — for website traffic analysis and usage statistics, (b) Google Ads — for conversion tracking of marketing campaigns, and (c) Microsoft Clarity — for heatmaps and session recordings to improve user experience. If you decline cookies, none of these analytics services are loaded. You can change your preference at any time by clearing your browser cookies and revisiting the site. Essential cookies and functional embeds (e.g., language preference, theme, Calendly booking widget) do not require consent as they are necessary for the site to function properly.

5. Third-Party Data Processors

We use the following third-party services to operate our website and platform: (a) Web3Forms — processes contact form submissions and delivers them to our sales team; your name, email, and message are transmitted to Web3Forms servers, (b) Google Analytics 4 — website analytics; data processed in accordance with Google's data processing terms, (c) Google Ads — conversion tracking for marketing campaigns, (d) Microsoft Clarity — session recording and heatmaps for UX improvement; recordings may capture anonymized user interactions, (e) Calendly — demo booking; when you schedule a demo, your name and email are shared with Calendly, (f) Stripe — payment processing; we fetch pricing data from Stripe at build time; no personal payment data is processed on our website, (g) Microsoft Azure — our hosting infrastructure; all data is processed and stored in Azure EU regions (West & North Europe). Your data is never sold to third parties or used for advertising purposes beyond our own conversion tracking.

6. Data Security

We implement enterprise-grade security measures including encryption at rest and in transit, regular security audits, access controls, and secure data centers in the EU (Azure West & North Europe). Your data never leaves the European Union.

7. GDPR Compliance

Omniteam is designed with GDPR principles at its core — including data minimization, purpose limitation, and storage limitation. You have the right to: (a) access your personal data, (b) rectify inaccurate data, (c) request erasure of your data, (d) restrict processing, (e) data portability, and (f) object to processing. We provide granular consent management, a built-in DSAR workflow for data export and erasure, and configurable data retention policies. To exercise your rights, contact us at [email protected].

8. Data Retention

We retain your data only as long as necessary to provide our services and fulfill legal obligations. Contact form submissions are retained for up to 12 months. Website analytics data is retained according to the default retention periods of the respective services (Google Analytics: 14 months, Microsoft Clarity: 30 days). You can request deletion of your data at any time.

9. International Transfers

All primary data processing occurs within the European Union (Azure West Europe, Netherlands & North Europe, Ireland). Some third-party services (Google Analytics, Google Ads, Web3Forms) may transfer data outside the EU under Standard Contractual Clauses (SCCs) or equivalent safeguards as required by GDPR.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by the "Last updated" date at the top of this page. We encourage you to review this policy periodically.

11. Contact

For privacy-related questions or to exercise your data rights, contact us at [email protected]. Omniteam.ai, Amsterdam, the Netherlands.